Backend support intake
Requests submitted here are sent to /v1/support/contact, redacted, hash-bound, and stored as backend support tickets.
Contact
Contact ClearPDF without sending private document contents.
Include the tool, route, browser, account/workspace identifier when relevant, and the error message. Do not attach confidential PDFs or paste extracted file text into support requests.
Email fallback
support@clearpdf.net
Security disclosure
security@clearpdf.net
Developer questions
Review backend-generated API docs and status before sending API launch questions.
Before contacting support
For production-readiness questions, check status first. For privacy questions, review local processing and data deletion pages.